OVERVIEW
Tuntunu Designs is a well-established crafts shop based in Uganda that prides itself on providing high-quality handmade products sourced from independent artists and crafters from East Africa. The client approached our team with the need to expand their customer base beyond Uganda and reach customers from all over the world. The goal was to create an online shop that would offer customers a convenient way to purchase their handmade products from anywhere in the world. The client’s primary focus was to have a responsive design that would allow customers to access the online shop from any device and to have a customer support system that would help build customer trust and loyalty.
WHAT WE DID
Design
Strategy
eCommerce
Creative Development
Video / Photography
BRAND
Tuntunu Designs Limited
THE BRIEF
Our team received a detailed brief from Tuntunu Designs outlining their requirements for the online shop. They needed a fully responsive design that would be accessible from all devices, including smartphones and tablets. They required a shopping cart, a secure payment gateway, and a customer support system to help customers with any queries or concerns. Additionally, they wanted a search and filter functionality that would enable customers to quickly find products based on their preferences. In addition to these requirements, Tuntunu Designs also needed logo refinement to enhance their brand visibility. They needed high-quality product photography to showcase their handmade products and attract customers. Finally, they required a support page that would guide customers on how to use the site, place orders, and return products.
THE SOLUTION
To enhance Tuntunu Designs’ brand visibility and provide a seamless user experience, we began by refining their logo and creating a unique and recognizable design that reflected their handmade products. We then developed a fully responsive website with a user-friendly shopping cart and a secure payment gateway that allowed customers to place orders and make payments with ease. To further improve the user experience, we developed a search and filter functionality that enabled customers to quickly find products based on their preferences.
To showcase the uniqueness of Tuntunu Designs’ handmade products, we conducted a professional product photography shoot that produced high-quality images. These images accurately depicted the products, providing customers with a clear understanding of what they were purchasing. In addition to the photography, we also incorporated UX designs to ensure that the website was easy to navigate and provided a seamless shopping experience.
To support customers, we created a dedicated customer support system that allowed customers to ask questions and receive prompt assistance. Finally, we created a comprehensive support page that provided customers with detailed information on how to use the site, place orders, and return products. With this solution, we were able to create an online shop that met all of Tuntunu Designs’ requirements and provided their customers with an exceptional shopping experience.
VISUAL PRESENTATION
To bring Tuntunu Designs’ handmade products to life, our team developed a stunning visual presentation that featured high-quality product photography. Working with a professional photographer, we captured images of Tuntunu Designs’ handmade products that showcased their unique and intricate details, making them the centerpiece of the website. The gallery of images was carefully curated to provide a comprehensive view of the brand’s offerings, including a range of different styles and designs.
In addition to product photography, we created a user-friendly interface that allowed customers to easily navigate the site and view the products. Our design team carefully selected colors, fonts, and layouts that accurately reflected Tuntunu Designs’ brand identity and showcased their handmade products. This visual presentation played a key role in creating an inviting and visually appealing website that accurately reflected Tuntunu Designs’ passion and expertise in the handmade crafts industry.
THE RESULT
The result of the project was a visually appealing and user-friendly online shop that effectively showcased Tuntunu Designs’ handmade products. The website design was fully responsive, making it easily accessible on all devices, and included a range of features such as a shopping cart, a secure payment gateway, and a customer support system. The search and filter functionality enabled customers to quickly find products based on their preferences. The logo refinement enhanced the brand’s visibility, creating a unique and recognizable logo that accurately reflected the handmade products. The professional product photography shoot showcased the intricate details and uniqueness of the products, providing customers with an exceptional shopping experience.
The comprehensive solution that our team provided enabled Tuntunu Designs to reach a wider audience, attracting new customers and increasing brand awareness. The online shop served as a tool for customers to navigate and make informed decisions about their handmade products. The support page provided detailed information on how to use the site, place orders, and return products, ensuring a seamless customer experience. The result was a successful online shop that met all of Tuntunu Designs’ requirements and exceeded their expectations, leading to increased sales and overall success for the business.
